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Help

How to join

Click on the [Sign Up] link and complete the form in order to create your account. 

Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. 

Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order

Order is processed as below: 

Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.

Payment

[PayPal]: Virtual Online Account, Credit/Debit Cards supported by PayPal

1. Payment with credit/debit card (VISA, MASTER, JCB, AMEX etc.) via PAYPAL – without a paypal account
2. Payment with credit card (Visa, Master, JCB, Amex, and etc.) - verified by 3D secure accepted

Shipping

  • Shippping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Rate : Conditional Free : ₱150 will be charged for shipping, if your order amount is less than ₱2,000.
  • Delivery Time : 3 - 5 days
  • - Shipping method: EMS
    - Shipping Area: Worldwide
    - Delivery time: 7-10 business days from payment (Same day shipping is not available)

    Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Shipping costs:

    1) EMS rates (automatically calculated)
    2) Shipping bound for the US, Canada, Australia, Japan, Hong Kong, China, Taiwan, Laos, Macao, Malaysia, Mongol, Myanmar, Vietnam, Singapore, Cambodia, Thai, and the Philippines:
    Free shipping for orders over 200 USD
    10 USD flat rate for orders from 100 to 200 USD
    20 USD flat rate for orders under 100 USD
    Shipping bound for other destinations: EMS rates are automatically calculated and charged


    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Returns & Exchanges

<Return Policy>

 

AngelHolic.com, we put best on 100% customer satisfaction. We guarantee that you avail our grand services for your shopping convenience. So if you’re having problems with your purchased item—defective, wrong shipment, etc.—or any concerns regarding returns, Please contact us as fast as you can by sending in an e-mail at support @<cara2you@gmail.com> or inform us via Kakao Live Chat. To file for returns, simply indicate important information such as order number, valid reason for return, and contact details. Shortly after, you can expect our friendly and knowledgeable agent to assist you all the way.

 


Return Policy and conditions:

 

1. The purchased item/s should be returned within 7 calendar days upon receipt.

 

2. The purchased item subject for return must not be used and its tag is still intact; it should be placed in the original box and/or packaging.

 

3. An item can only be exchanged for another of the same value or the exact item with different color, size or model (if available). Exchange of item is once per item and order, respectively. Take note that for exchange item/s, shipping cost is charged on the customer.

 

4. AngelHolic.com take account for any shipping mishaps. Should there be any wrong or defective item delivered to you, we replace it immediately without any shipping charge. We also allow full refund if, and only if, the item you purchased is no longer available and would not like to exchange it for another different product. Once the item is returned, we will deposit the refund directly to your account within 3 working days in any of the following bank: MetroBank. However, if you don’t have any accounts on the aforementioned banks, we’ll consider your refund money as a pre-deposit point that can be use upon the next purchase of any items here at the store.

 

* For hygeinic and security reasons, we strictly implement "No Return, No Exchange" policy in all our beauty cosmetics and makeup. We have gone through lengthy process ensure its authenticity and is directly shipped from licensed brand manufacturers in Korea.

 

Return Shipping Address:

 

AngelHolic.com

#15B Green Street, Spring Village, Ma-a Road, Davao City, Philippines

 


Refunds

<Return Policy>

 

AngelHolic.com, we put best on 100% customer satisfaction. We guarantee that you avail our grand services for your shopping convenience. So if you’re having problems with your purchased item—defective, wrong shipment, etc.—or any concerns regarding returns, Please contact us as fast as you can by sending in an e-mail at support @<cara2you@gmail.com> or inform us via Kakao Live Chat. To file for returns, simply indicate important information such as order number, valid reason for return, and contact details. Shortly after, you can expect our friendly and knowledgeable agent to assist you all the way.

 

Return Policy and conditions:

 

1. The purchased item/s should be returned within 7 calendar days upon receipt.

 

2. The purchased item subject for return must not be used and its tag is still intact; it should be placed in the original box and/or packaging.

 

3. An item can only be exchanged for another of the same value or the exact item with different color, size or model (if available). Exchange of item is once per item and order, respectively. Take note that for exchange item/s, shipping cost is charged on the customer.

 

4. AngelHolic.com take account for any shipping mishaps. Should there be any wrong or defective item delivered to you, we replace it immediately without any shipping charge. We also allow full refund if, and only if, the item you purchased is no longer available and would not like to exchange it for another different product. Once the item is returned, we will deposit the refund directly to your account within 3 working days in any of the following bank: MetroBank. However, if you don’t have any accounts on the aforementioned banks, we’ll consider your refund money as a pre-deposit point that can be use upon the next purchase of any items here at the store.

 

* For hygeinic and security reasons, we strictly implement "No Return, No Exchange" policy in all our beauty cosmetics and makeup. We have gone through lengthy process ensure its authenticity and is directly shipped from licensed brand manufacturers in Korea.

 

Return Shipping Address:

 

AngelHolic.com

#15B Green Street, Spring Village, Ma-a Road, Davao City, Philippines

 


Other

Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.
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